Contact & FAQ

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FAQ

 

How large are the crepe cakes?

We offer full size cakes at approximately 9" diameter, either in whole cakes, or cut in half, or cut into a quarter. We also offer mini cakes that are 6" diameter.

 

How many slices are in each crepe cake?

We generally get 12 slices out of a full size cake. Our whole, half, and quarter cakes do not come pre-sliced, so depending on your appetite, you may cut more or fewer slices from your cake.

 

How long do the crepe cakes last for?

We recommend enjoying our crepe cakes as fresh as possible for the best flavour and texture. If absolutely necessary, they can last up to 3 days when properly refrigerated. Store them airtight and make sure there are no strong odours in the fridge.

 

Are there any raw eggs or raw ingredients in your cakes?

No, our cakes do not contain raw eggs. We use cream and other dairy products in our crepe cakes, all of which are safe to consume without further cooking.

 

Can you write a message on my cake?

We don't write directly on our cakes. Delicate surfaces like crepe layers and whipped frosting don't hold writing the way a firmer buttercream can, so we make custom cookie plaques instead. Add a plaque to your order with your message, up to 25 characters.

 

Do you deliver?

Yes! We've partnered with a local delivery service. Delivery fees vary depending on your location, and you'll see the fee at checkout. For same-day delivery, we're on Uber Eats some days.

How do I reach you?

Email any questions and comments to hello@milliecollective.com.

Pickups and the window

Where are you?

Our kitchen is at 451 Adelaide Street West (at Portland). There's no walk-in shop. Order drinks and desserts from your phone at our window, or order cakes on this website for pickup or delivery.

How do pickups work?

All pickups are by appointment. Here's how it works:

1. Add your items to the cart.
2. In your cart, pick the date and time you'd like them ready.
3. Check out, and we'll have everything ready and waiting.

Please allow at least 24 hours of prep time for most orders (some specialty items like Mini Cakes, Rainbow Cakes, and Ombre Cakes may need up to 72 hours).

What if I need a Monday or Tuesday?

We're usually closed Mondays and Tuesdays. Email us at hello@milliecollective.com and we'll try to make it work.

Can I just walk up and order?

Yes, when the window is open. The window is usually open Wednesday to Sunday, afternoons into the evening. Scan the QR code at the window and order from your phone. You can see if the window is open before you come.